Contact X-China at hello@x-china.com. We prioritize corrections to visa, payment, transport, safety, and tool pages.
Readable contact address
If an email-protection script, browser extension, or crawler cannot read the mail link, write the address manually as: hello [at] x-china [dot] com.
What to include
- The page URL.
- The exact sentence, link, tool result, or instruction that seems wrong.
- The correction you suggest.
- An official source, provider page, screenshot description, or firsthand context if available.
What we cannot do
X-China cannot provide personal immigration, legal, medical, financial, or emergency advice. For personal decisions, contact the relevant authority, provider, embassy, airline, hospital, lawyer, or financial institution.
Useful feedback
We especially value reports about broken links, changed entry rules, payment-app behavior, airport or train-station procedures, hotel registration problems, and pages that need clearer first-step instructions.
Privacy and advertising questions
For privacy, advertising, or data-related questions, email the same address with "privacy" or "advertising" in the subject line so the request can be reviewed separately from ordinary travel corrections.
What happens after you write
Correction emails are reviewed first for pages where outdated information can create real friction: entry rules, payments, hotel registration, transport, medical preparation, safety, and business paperwork. If a correction is accepted, the affected page is updated with clearer wording, a stronger warning, or a better source link.
Good correction evidence
The most useful messages include the page URL, the exact sentence or claim, the country or city involved, the date you checked it, and the source that changed your understanding. Official pages, airline notices, app screens, provider help pages, hotel messages, or clearly described firsthand situations are easier to verify than general comments.
Personal information
Please do not send passport numbers, bank-card numbers, medical records, or private account credentials. If a personal situation explains the correction, summarize the issue and remove sensitive details before sending.
Types of messages we can use
Useful messages include policy changes, route-specific confusion, payment-app behavior, hotel registration problems, transport station issues, broken internal links, outdated screenshots, unclear wording, and firsthand friction that would help another visitor prepare better.
We cannot provide individual legal, immigration, medical, tax, or financial decisions by email. For those topics, the best correction usually points to the official authority or provider that can make the final decision, then X-China can update the public planning guidance around it.
What to include in a correction
The most useful correction includes the page URL, the sentence or section that looks wrong, the city or route involved, the date you saw the issue, and the source that supports the change. Screenshots, official notices, operator pages, hotel instructions, and firsthand notes are more useful than broad summaries.
What we can and cannot answer
X-China can improve published guidance, clarify wording, and add practical failure cases. We cannot make official visa decisions, book tickets, provide medical advice, resolve payment accounts, or replace a consulate, airline, railway operator, hotel, hospital, police station, or government office.
Response priority
Entry rules, payment access, emergency guidance, transport friction, hotel registration, safety routines, and accessibility problems are reviewed first because a stale answer can create real travel trouble. Lower-risk copy edits and general suggestions are handled when the higher-risk queue is clear.
How corrections change pages
Corrections are reviewed for practical impact. A small typo matters, but entry, payment, transport, hotel, health, safety, and document issues are prioritized because they can change a traveler's decision. A strong correction includes the page URL, date, city or route, and a source or firsthand detail.
If a correction points to a broader pattern, the page may receive a new caution, fallback, or internal link rather than a single sentence change. The goal is to improve the decision path for the next reader, not only patch one fact.
When to send firsthand notes
Firsthand notes are useful when they describe a concrete travel situation: a station process, hotel registration issue, payment failure, route change, official desk instruction, or app behavior. Include the city, date, provider, and what a foreign visitor should do differently next time.
We do not need private personal details to improve a page. Remove passport numbers, booking codes, medical identifiers, and other sensitive information before sending screenshots. The useful part is the pattern, not the private record.
Good reports are short and specific
The best correction report can be read quickly: page URL, what changed, where it happened, when it happened, and what source supports it. Long stories are welcome when context matters, but a concise summary helps the correction become a useful page update.
If the issue is urgent or safety-related, put that at the top of the message. If it is a general suggestion, explain which reader would benefit and what decision would become clearer.